As
you are most likely aware, The Olde Lantern Inn & Vineyard,
like virtually every establishment in the accommodation
industry, has an established cancellation policy. Consistent
with other similar establishments (i.e. small inns)
our policy requires that, in the event you need to
cancel a reservation, we must be notified by 12:00
p.m. 48 hrs prior, on a single room and 7 days for
multi-room or multi-night reservations, with
the exception of High Season (May 1 to October 31),
during which we require 30 days notice prior to the
cancellation. Similarly, wedding parties
require 30 days prior notice. However, when multiple rooms
are booked for wedding parties, if one room is cancelled,
the entire booking (i.e. for all rooms) is forfeited.
For reservation of 4 nights
or longer, a 1 night deposit is required, and not refundable
without 7 days advance notice.
Convocation
is a three day minimum with 30 day cancellation. For multiple
room Convocation bookings, if one room is cancelled the
whole booking (all rooms) are forfeited. Cancellation after
this time regrettably means that charges will be incurred
unless we have been able to rent the rooms. An administration
fee of $15.00 is applied to all cancellations. In the event
that we successfully book the rooms, a refund will be given
(excluding the administration fee and first night's charge).
If there is some unfortunate event/circumstance which occurs,
such as an illness, accident, or bad weather, the cancellation
policy must still be applied as it would be for other industries
such airlines, train, concerts etc.
